Bu99's Terms and Conditions

Bu99 (bunno99) is an online entertainment and Sports Betting platform based in Bangladesh. These Terms and Conditions ("Terms") apply to the use of the bu99 website and mobile application.

By accessing this platform, opening an account, or using any of our services, you confirm that you have read, understood, and agreed to be fully bound by these Terms. If you do not agree with any part of these Terms, please refrain from using bu99.

Bu99 is an entertainment platform. Playing or betting here is a personal choice, and users bear full responsibility for any financial losses incurred.

To use bu99's services, you must create a personal account. All information provided during registration must be accurate, complete, and up to date. Accounts created with false information may be closed at any time.

• Each person may register only one account. If multiple accounts are found under the same individual, all accounts will be closed and balances may be forfeited.
• Providing your correct name, date of birth, email, and mobile number at registration is mandatory.
• It is your responsibility to keep your account password and login details strictly confidential.
• A national ID card or passport may be requested for account verification.
• Transferring, selling, or giving your account to a third party is strictly prohibited.

Bu99 is strictly prohibited for users under 18. By using the platform, you confirm that you are at least 18 years of age.

• bu99 may request identity verification at account opening or at any stage thereafter.
• If a user is found to be underage, their account will be immediately closed and the balance will be forfeited.
• bu99 cannot be accessed from any country or region where online gaming is prohibited by law.

Deposits on bu99 can be made via bKash, Nagad, Rocket, and direct bank transfer. Please read the following carefully before making a deposit.

• Deposits must be made using a payment method registered in your own name. Using third-party accounts is strictly prohibited.
• The minimum deposit amount will be displayed on the platform and may vary depending on the promotion.
• Successful deposits are usually credited to your account within a few minutes. If a deposit fails, please contact support.
• If suspicious transactions or money laundering concerns arise, bu99 reserves the right to suspend payments or withdrawals pending verification.
• Deposits are non-refundable once completed. However, if a technical error occurs, please contact our support team for assistance.

Payment Verification (KYC)

For transactions above a certain amount, bu99 may require you to complete KYC (Know Your Customer) verification. This process may involve submitting a national ID, selfie, or bank statement. Withdrawals may be held until KYC is completed.

To withdraw winnings from bu99, certain conditions must be met. The withdrawal process is straightforward, but verification steps are required to prevent fraud.

• Withdrawals can only be processed from verified accounts.
• The withdrawal method must match the payment method used for the deposit.
• Wagering requirements must be met before withdrawing winnings earned from a bonus.
• Withdrawals are typically processed within 24 hours, though verification may cause delays.
• The maximum daily withdrawal limit is determined in accordance with the rules specified on the platform.
• Withdrawals may be temporarily suspended if KYC verification is incomplete or suspicious activity is detected.

Bu99 regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms, which must be read before claiming.

• Each bonus can only be claimed once, unless the promotion terms state otherwise.
• Every bonus comes with a wagering requirement — winnings cannot be withdrawn until that requirement is met.
• If bonus abuse is detected, the bonus will be cancelled and the account may be suspended.
• Attempting to claim bonuses by creating multiple accounts will result in all accounts being closed.
• bu99 reserves the right to modify or cancel any promotion without prior notice.

Welcome Bonus

New members may receive a special Welcome Bonus on their first deposit. The exact amount and terms of this bonus will be detailed on the promotions page. To qualify, the first deposit must be made within a specified period after registration.

The following general rules apply to Sports Betting, live betting, casino games, and slots on bu99.

• Once a bet is confirmed, it cannot be cancelled or changed (except where a cash-out option is available).
• If an event is cancelled or postponed, the stake is generally refunded. However, specific rules may apply.
• Bets accepted before an odds change will be settled at the odds in place at the time of acceptance.
• If incorrect odds are displayed due to a technical error, bu99 reserves the right to void the affected bet.
• If evidence of match fixing or any unfair advantage is found, the bet will be voided and the account will be closed.

Live Betting

Internet speed and latency may cause some discrepancies during Live Betting. bu99 strives for maximum accuracy in Live Betting but cannot be held responsible for limitations beyond its technical control.

Bu99 is committed to maintaining a fair and safe environment. The following activities are strictly prohibited and will result in immediate account termination.

• Creating multiple accounts to claim bonuses or other benefits.
• Making deposits or withdrawals using a third-party payment account.
• Using hacking tools, bots, or automated software on the platform.
• Using bu99 for money laundering or any transaction involving illegal funds.
• Harassing, intimidating, or defrauding other users.
• Betting using match fixing or insider information.
• Attempting to make unauthorized modifications to bu99's software or systems.

Bu99 takes the protection of your personal information very seriously. Our full Privacy Policy is available separately.

• Your information will be used solely for service delivery, verification, and legal compliance purposes.
• Your personal information will not be shared with third parties, except where required by law.
• All data is kept secure using SSL encryption.
• You may request to view, correct, or delete your personal information at any time.

For more information, visit our Privacy Policy Read page.

Bu99 believes gaming is a form of entertainment — it should never be seen as a source of income or a way to solve financial problems. We always encourage responsible gaming.

• Set deposit and loss limits for yourself and stick to them.
• bu99 offers a self-exclusion option — you can temporarily or permanently close your account at any time.
• If you notice signs of gaming addiction, please seek professional help.
• If bu99 becomes aware of an account belonging to someone under 18, it will be closed immediately.

For more information on responsible gaming, visit our Responsible Gaming View page.

Bu99 reserves the right to suspend or terminate any account without prior notice in the following circumstances.

• If any provision of these Terms is violated.
• If fraud, deception, or suspicious activity is detected.
• Upon direction from legal authorities.
• If an account has been inactive for an extended period.
• The user has submitted a request to close their own account.

Users may also contact support at any time to request account closure.

Bu99 reserves the right to amend these Terms and Conditions, in whole or in part, at any time. Any changes will be communicated via the registered email address or through a notice on the platform.

• Updated terms take effect from the date they are published.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• We recommend visiting this page regularly to stay informed about any updates.